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Behaviour Management

3 min read

1 | Purpose & ethos

Positive, predictable relationships are the most effective safeguard and the best behaviour-management tool. Our approach therefore:

  • Validates need behind behaviour – many reactions are survival strategies rooted in earlier trauma.
  • Prioritises safety & connection – PACE-ful responses (Playfulness, Acceptance, Curiosity, Empathy) regulate the child first, then address the behaviour.
  • Protects dignity & rights – every measure is lawful, necessary, proportionate and the least restrictive option. Corporal punishment is prohibited.

2 | Individualised planning

  1. Placement Planning Meeting (PPM) → record triggers, strengths and preferred calming strategies in the Individual Behaviour-Management Plan (IBMP).
  2. Risk Assessment & Safer Caring Plan → score current risks (self-harm, CSE, gang affiliation, radicalisation) and set agreed responses. Review after any incident or at least every three months.
  3. Household Safer Caring Policy → adapt family routines (e.g., supervision levels, bedroom checks, online-safety permissions) to each child’s needs.

3 | Every-day positive practice

PrinciplePractical examples
Catch the goodDaily descriptive praise; reward charts agreed with the child.
Clear, kind expectations“Use walking feet indoors”; house rules displayed in words & pictures.
Choice within limitsOffer two acceptable options (“Shower now or after your snack?”).
Repair & reflect, not reprimandPost-incident debrief when calm; explore feelings, not blame.
Safe sensory outletsStress balls, movement breaks, weighted blankets (if helpful).

Sanctions, when needed, must be short, linked and proportionate (e.g., paying for deliberate damage from pocket-money). Removing basic needs, humiliation, shouting in anger or group punishments are never acceptable.


4 | Physical restraint – last resort

Use only to prevent imminent injury or serious property damage, after de-escalation has failed. Must be:

  • Reasonable, proportionate, necessary – minimum force, shortest time.
  • Pre-planned – written into the IBMP and agreed by the placing authority.
  • Performed only by trained carers – untrained carers move others away and summon help.
  • Monitored & reviewed – Incident Form within 24 h; Schedule 6 notification; senior-manager oversight.

Never use restraint to enforce compliance, punish, or stop a child leaving the house (unless to prevent immediate harm).


5 | Recording & notifications (24-hour rule)

  1. Incident Form → facts, ABC (Antecedent-Behaviour-Consequence), child’s view.
  2. Phone call ASAP → Supervising Social Worker (SSW) and child’s social worker.
  3. Update → Risk Assessment, Safer Caring Policy (Household & Child), IBMP.
  4. Schedule 6 / Ofsted → if criteria met (SSW will advise).
    Accurate, timely recording protects carers and children and enables service learning.

6 | Support & learning after incidents

  • Child – medical check if needed; offer food, drink, a calm space; PACE debrief when regulated.
  • Carer & household – SSW reflective visit within 48 h; access peer support, counselling or additional training.
  • Review meeting – with carer, child (where appropriate) and professionals to adapt strategies and celebrate any progress.

7 | Linked policies & where to find them

AreaPolicy / procedureWhy it matters
Acceptable & prohibited measuresBehaviour Management Policy & GuidanceCore framework for rewards/sanctions.
Safe physical interventionRestraint PolicyLegal criteria, approved techniques, reporting pathway.
Whole-house safety rulesSafer Caring Policy (Household & Child specific)Embeds routines, supervision levels, privacy.
Safeguarding thresholdsSafeguarding PolicyLinks challenging behaviour to possible abuse/exploitation.
Dynamic risk reviewsRisk Assessment & Risk Management PolicyEnsures plans evolve after incidents.
Secure documentationRecording Policy / ProcedureDetails storage, GDPR compliance, audit.

Remember: behaviour is communication. Stay curious, stay connected, and let each interaction reinforce the message: “You are safe here, and your feelings make sense.”